TERMS OF SERVICE
Last Updated: 10 September 2020
Antoniou & Patsalides Travel & Tours Limited, a limited liability company, incorporated under Cyprus law, company registration number HE102498, having its registered address at 115C Agias Fylaxeos, 3087 Limassol, Cyprus, VAT number 10102498M, provides an online ‘idylliccyprus.com’ platform that our staff to share their knowledge of and experience with specific travel destinations with visitors seeking to receive locals’ services related to visiting such destinations.
These terms and conditions (as amended from time to time, the “Terms”) govern the use of ‘idylliccyprus.com’ platform services ( “Our Services”) provided by Antoniou & Patsalides Travel & Tours Limited and access of such Services through the website www.idylliccyprus.com (the “Site”).
Please read these Terms carefully as by using the Site, irrespective of whether you become a registered user of the Services or not, you accept these Terms in full. If you disagree with these Terms or any part of these Terms, you must not use the Site or Services.
KEY DEFINITIONS AND INTERPRETATION
“Content” means text, graphics, images, music, software, audio, video, information or other materials.
“Our services” means services that a member of our staff may provide to a traveller in relation to a specific travel destination (e.g. showing the best foody destinations in town, sightseeing or visiting non-touristic places, etc.). The services must comply with local and international legal regulations. Only members of our staff can provide services on the Idyllic Cyprus platform.
“Sign Up” means a status that allows you to connect with members of our site. Leave comments, follow people and more. Your nickname, profile image, and public activity will be visible on our site.
Subscription indicated as “subscribe” means that you allow us to send you updates via email.
“User” means an individual who completes idylliccyprus.com account registration process.
“User Content” means all Content that a User posts, uploads, publishes, submits or transmits to be made available through the Sites.
“traveller”, “you”, “your” and “yours” means you a User of the Site.
“we”, “us” and “our” are references to Antoniou & Patsalides Travel & Tours Limited.
DESCRIPTION OF THE SERVICES
Antoniou & Patsalides Travel & Tours Limited makes available an online platform for the travellers to find and book personalized services on the website of idylliccyprus.com. On the page of each service, you can find more information about the duration, as well as a small description.
On the Site (idylliccyprus.com), the traveller is able to book the desired service and also read the name of the person (member of staff) providing the service. You can read more about the person providing the service on our website under “The team”.
While our staff members will do their best to provide a smooth experience with very low levels of difficulty, Antoniou & Patsalides Travel & Tours Limited is not responsible for any injuries or discomfort.
OUR SERVICES’ TERMS AND CONDITIONS
"LIMASSOL CITY WALKS"
Cyprus is hot and humid, so please be prepared with good walking shoes, suitable clothing and some water. Please understand that our city walks are not guided tours. Instead of focusing on the history and historical landmarks, our city walks will focus on helping you experience the city like a local.
Visiting a village means that you’ll probably be away from home for quite some time, so be sure to wear good shoes for walking, maybe bring an extra set of clothes, some water and snacks. Please understand that our village walks are not guided tours.
"LIMASSOL FOODY TOURS"
The word “tour” is used in a playful way. This is by no means a guided tour. During this service (which is similar to LIMASSOL CITY WALKS) you will discover the best foody hotspots in Limassol, regardless of local or international cuisine. We will show you restaurants, food stalls, cantinas, food trucks etc. Antoniou & Patsalides Travel & Tours Limited is not responsible for any complications after consuming specific foods. Each traveller is responsible for their own dietary preferences, food allergies etc.
During this service the traveller will meet the member of our staff providing the service at an arranged location in Limassol. You have to use your own (rented) car during this service, as we do not offer a transportation service. Each itinerary is unique, there’s no fixed route. Weather can change everything and we are always prepared to save the day. Suggestions are welcomed and if possible we’ll try to include them to our itinerary.
Antoniou & Patsalides Travel & Tours Limited is not responsible for any car accident or damage on / loss of the traveller’s vehicle.
"VASA WINERY TOURS"
During a winery tour you’ll also walk in the vineyards and probably be away from home for quite some time. Be sure to wear good shoes for walking, maybe bring an extra set of clothes, some water and snacks. Apart from the wine tasting and pairing, this service does not provide any meals. If you are going to drive back to your accommodation right after the wine tasting, please drink responsibly.
Antoniou & Patsalides Travel & Tours Limited is not responsible for any car accident or damage on / loss of the traveller’s vehicle.
"THE BARBECUE EXPERIENCE"
During this service the traveller will meet the member of staff at a prearranged campsite, where they will prepare the meal the traveller chose together. The group of travellers will then enjoy their meal. The members of staff will not be joining them, unless specifically instructed by the travellers. The members of staff will then clean up, while the travellers prepare themselves for the way back.
Antoniou & Patsalides Travel & Tours Limited is not responsible for any complications after consuming specific foods. Each traveller is responsible for their own dietary preferences, food allergies etc.
Our members of staff are punctual professionals and will do their best to provide a great experience. Things can change and delays can be expected, but while they will be patient in case of delay (they will wait 15 minutes), they are not required to wait longer, nor can they if there are more people waiting for the service to start.
ROLE AND RESPONSIBILITIES OF ANTONIOU & PATSALIDES TRAVEL & TOURS LIMITED
Antoniou & Patsalides Travel & Tours Limited is a travel agency and the services provided will be handled by members of the company’s staff. Our services are not guided tours and will be handled by people who are not certified tour guides.
All Intellectual Property to the Content (except for the User Content) featured or displayed on the Site or Application or via the Services, is the property of Antoniou & Patsalides Travel & Tours Limited and is protected by copyright laws, patent and trademark laws and other legislation. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Site, or Services.
Subject to your compliance with these Terms, Antoniou & Patsalides Travel & Tours Limited Limited grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferrable license to (i) access and use the Site solely in connection with your use of the Services, and (ii) access and use any content, information and related materials that may be made available through the Services.
You are responsible for obtaining the data network access necessary to use the Services. You understand that such access may involve third-party fees (such as Internet service provider).
YOUR USE OF THE SERVICES
You are responsible for any actions that take place while using your idylliccyprus.com account. Keep your username and password secure and do not allow anyone else to use them to access the Services. Antoniou & Patsalides Travel & Tours Limited is not responsible for any loss that results from unauthorized use of your username and password, with or without your knowledge.
The Site, Application and Services are intended solely for persons who are 18 or older. Any access to or use of the Site and Services by anyone under 18 is expressly prohibited. By accessing or using the Site and Services you represent and warrant that you are 18 or older.
REQUIREMENTS FOR THE TRAVELLERS
If you are traveller, you understand and agree that the members of our staff are involved in professional travel activities but (unless specifically mentioned) are not certified tour guides. A member of our staff is a person, who resides and has knowledge of a certain area and wishes to share it with the travellers so that they become acquainted with the area from the perspective of a Local.
Please also note that any service offered by a member must comply with the following requirements: (i) the service has to be delivered personally by the member of staff indicated on the booking page, (ii) the traveller may not be joined to the service booked by or delivered to other travellers.
USER INTERACTION AND CONDUCT
You are solely responsible for your interactions with other Users, whether online or in person. Antoniou & Patsalides Travel & Tours Limited assumes no responsibility or liability for any loss or damage resulting from any interaction with other Users of the Services. You agree to take reasonable precautions in all interactions with other Users, and conduct any necessary investigation before meeting another person. Antoniou & Patsalides Travel & Tours Limited is under no obligation to become involved in any disputes between Users, but may do so at its own discretion.
For communications about bookings all Users will be offered a private messaging facility. Such facility must be used in a professional, courteous manner and only in relation to the service. We reserve the right to monitor and suspend any User accounts we suspect of abusing the private messaging facility.
Sharing your contact details, such as your phone numbers, emails, links to other sites and social networks, is not allowed before a booking is confirmed and paid. Communication before booking is for discussing your tour details only. Contact details of both parties will be automatically released after booking is confirmed via Idyllic Cyprus payment system. In case you bypass the Idyllic Cyprus platform, you isolate yourself from safe payments, customer support in case of dispute, refund policies and trustful reputation through our review system. Any attempts to exchange contacts before booking or execute transactions outside of the website can also be a reason for limiting you from using our services. If necessary, your internal communication on Idyllic Cyprus can be reviewed by Idyllic Cyprus staff. This is to provide you a better support should a conflict arise that requires escalation between you and another user.
You agree not to use the Services (i) to post or transmit any material which is or may be infringing on intellectual property rights of others, harassing, threatening, false, misleading, inflammatory, libellous, an invasion of privacy or disclosure of private information, obscene, pornographic, abusive, discriminating, illegal or any material that could constitute or encourage conduct that would be considered a criminal offence, violate the rights of any party or in other ways may give rise to civil liability or non-compliance with any relevant laws of your local jurisdiction, (ii) to sell, promote, or advertise any product or service other than Idyllic Cyprus, (iii) to advertise sexual services, (iv) to advertise or promote any illegal product or service, and (v) to promote any political, ethnic, racial or religious organisation or belief.
When using the Site and our Services you shall not (i) send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs, (ii) interfere with or disrupt the integrity or performance of the Site or Application or the data contained therein, or our servers or networks, (iii) attempt to gain unauthorised access to the Site or Application or its related systems or networks or to any other computer system or website, or (iv) take any action that imposes an unreasonably or disproportionately large load on our system.
You are solely responsible for all User Content that you upload, post, publish or display or email or otherwise use via the Services.
All User Content submitted by you on the Site or Application or via the Services will be considered non-confidential and non-exclusive. You grant to Antoniou & Patsalides Travel & Tours Limited a non-exclusive, irrevocable, worldwide, transferable, royalty-free, perpetual right to use your User Content in any manner or media now or later developed, with the right to sublicense, to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise exploit in any manner in all formats and distribution channels.
We reserve the right to monitor all User Content uploaded to the Site or Application at any time. We may decide, without notice to you, to remove, edit or delete any User Content where we consider at our sole discretion that such User Content is either bogus or in breach of these Terms. If Antoniou & Patsalides Travel & Tours Limited chooses to monitor any User Content, it assumes no responsibility for, or any obligation to monitor or remove, such User Content.
You agree that Antoniou & Patsalides Travel & Tours Limited, in its sole discretion, may suspend or terminate your User’s account (or any part thereof) or use of the Services and remove and discard any content within the Service, for any reason. Any suspected fraudulent, abusive or illegal activity that may be grounds for termination of your use of the Services, may be referred to appropriate law enforcement authorities.
In case of any violation of legal acts, committed during the process of payments concerning services of the Site, the User will be immediately restricted from using the Site and all relevant useful data about User's personal identification information will be shared with legal authorities in cooperation for investigation.
If you are a traveller and wish to book the service, you may do so through the Site. In case information provided is not sufficient for you to decide on the service or you have any special requests relating to the service, you will be able to contact Idyllic Cyprus via email.
Idyllic Cyprus determines the service Fee.
Any amount displayed in EURO (€) means an amount due and payable by a Visitor for the service to be provided.
“Price varies” means that the amount to be paid is subject to factors, such as dietary preference, number of people participating, amount and type of ingredients etc.
There are no hidden costs. If further costs come up, they will be because of shopping or eating at a restaurant. Antoniou & Patsalides Travel & Tours Limited is not responsible for costs not related to the services of Idyllic Cyprus.
LIMITATION OF LIABILITY
We disclaim any and all liability to you for the supply of the Services we provide to you to the fullest extent permissible under applicable law. If we are found liable for any loss or damage to you such liability is limited to the amount of any service fee that we may have received in respect of which a claim has arisen. We cannot accept any liability for any loss, damage or expense, including any direct or indirect loss such as loss of profits, to you howsoever arising.
We do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss or damage to goodwill, loss or damage to property and/or loss from claims of third parties arising out of the use of Site and Services or for any services we may provide to you.
Your use of the Site and Services is without any warranty or guarantee and is entirely at your own risk.
We do not accept any liability for any delays, failures, errors or omissions or loss of transmitted information, viruses or other contamination or destructive properties transmitted to you or your computer system via the Site and Application.
You agree to indemnify, defend, and hold harmless us from and against all claims, losses, liabilities, expenses, damages and costs, including, without limitation, attorneys' fees, arising from or relating in any way to your User Content, your use of the Services and your conduct in connection with the Services or with other Users of the Services, or any violation of these Terms, any law or the rights of any third party.
MODIFICATION OF THE SERVICES
Antoniou & Patsalides Travel & Tours Limited reserves the right to modify or discontinue, temporarily or permanently, the Services or any part thereof with or without notice. You agree that Antoniou & Patsalides Travel & Tours Limited will not be liable to you or to any third party for any modification, suspension or discontinuance of the Services.
These Terms constitute the entire and exclusive understanding and agreement between Antoniou & Patsalides Travel & Tours Limited and you regarding the Site and Services.
Antoniou & Patsalides Travel & Tours Limited may assign its rights and obligations under these Terms to any party at any time without notice to you.
Antoniou & Patsalides Travel & Tours Limited may use subcontractors to perform the Services. Such subcontracting parties shall comply with these Terms.
The use of the Services shall not create any joint venture, partnership, employment or similar relations between you and Antoniou & Patsalides Travel & Tours Limited.
Antoniou & Patsalides Travel & Tours Limited reserves the right to revise these Terms at any time. Antoniou & Patsalides Travel & Tours Limited will inform you about any modification or change of these Terms by mail, on the Site, via the Services or by other means deemed appropriate and adequate by Antoniou & Patsalides Travel & Tours Limited. We will also indicate at the top of this page the date the Terms were last revised. By continuing to access or use the Site, Application or Services after we have posted a modification on the Site or have provided you with notice of a modification, you are indicating that you agree to be bound by the modified Terms.
The failure of Antoniou & Patsalides Travel & Tours Limited to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision.
Services are rendered to you under and in accordance with Cyprus law. Any dispute between you and Antoniou & Patsalides Travel & Tours Limited is governed in all respects by Cyprus law.
Any notices or other communications permitted or required hereunder, including those regarding modifications to these Terms, will be in writing and given by Antoniou & Patsalides Travel & Tours Limited (i) via email (in each case to the address that you provide) or (ii) by posting to the Site. For notices made by email, the date of receipt will be deemed the date on which such notice is transmitted.